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Each enterprise is seeking to develop, however how they accomplish that, and differentiate themselves towards opponents, is determined by the journey that they create for his or her clients. Whereas there is no such thing as a good or dangerous, there actually is healthier and finest. With the newly launched Lifecycle Follow Journey, we’ll allow you to obtain the latter!
For Cisco companions who wish to change into a greater model of themself, construct and optimize their apply, and earn increased buyer loyalty, Cisco has the Cisco Lifecycle Mannequin. This mannequin relies on the business commonplace Land, Undertake, Increase, Renew (LAER) strategy. It goes a layer deeper although and particulars the 15 distinctive touchpoints all through the shopper lifecycle. It’s thoughtfully designed to drive clients to enterprise outcomes quicker. Every stage all through the journey comes with varied instruments, packages, and processes to drive buyer success. On the core of this mannequin are the individuals concerned that maintain distinct roles and obligations to maneuver the shopper from stage 1: Want, to Use, all the way in which to the ultimate phases of Renew via Speed up into the subsequent alternative.
To chop via complexity and scale back time spent to seek out the knowledge you want, we’ve got launched the Lifecycle Follow Journey on Cisco Companion Journeys. At Cisco Companion Summit we introduced the supply of this new end-to-end digital expertise that permits and equips Cisco companions all through their Lifecycle transformation.
See it as your ‘Begin Right here’ to change into higher and extra worthwhile in your corporation transformation. Inside the 10 modules, you can be guided via Cisco instruments, portfolio choices, assets, and processes to equip you with the correct information to attain outcomes quicker. Taking this journey will assist acquire important data to:
Perceive the Cisco Lifecycle Mannequin and baseline your Follow Maturity with Companion Expertise Platform (PXP).- Construct your buyer segmentation technique, and put the correct individuals, processes, and instruments in place.
- Present added worth to clients by positioning the correct companies.
- Maximize profitability by figuring out and seizing upsell, cross-sell and renewal alternatives.
Are you able to change into higher, and even the most effective? Leverage the Lifecycle Follow Journey, it’s free and accessible to all Cisco Companions on Cisco Companion Journeys. This journey is for all companions that want to construct their apply, whether or not you might be at the beginning of your transformation, or a CX Specialised companion that’s on the lookout for methods to optimize and improve your apply. You may hop between the modules, entry the knowledge that’s related to the stage that you’re in, and are available again to it at any time.
We’d love to listen to what you assume. Ask a Query, Remark Under, and Keep Related with #CiscoPartners on social!
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